WHAT HAPPY CLIENTS ARE SAYING
"I wanted to thank you again for your help today with my bumper. Your customer service and kindness are much appreciated" Sincerely, Monica “Chris Bowman was excellent to work with. He was professional, knowledgeable, and made me feel like I made the right decision to have my car fixed at AUTOCRAFT, INC.. Chris gave me an honest estimate, made arrangements to have the correct parts ordered, and had my car fixed in less time than estimated! My car looks awesome and the paint match is exceptional! I highly recommend AUTOCRAFT, INC..”“As we are new to Eugene, we had to rely on the Internet (Yelp) to find a reliable body shop to repair damage done to our Volvo when it was sideswiped while parked on a city street. Fortunately the fellow who hit us identified himself and gave us his insurance information. Auto Craft was able to negotiate an increase in the repair allowance after they determined the parts and labor would exceed the insurance company’s initial estimate by several hundred dollars. The repairs were done quickly and even some pre-existing dents were removed. Auto Craft did a great job for us. Their employees were friendly and helpful, and we have no hesitation in recommending their services for expert auto body repairs.” -Deborah Forbes, Jan 31 2016
“I brought our family minivan into Auto Craft after my wife had been involved in a pretty major collision. I was impressed by the staff’s willingness to explain the process and keep me updated on the progress and details of the repairs. The work was finished on schedule and I was amazed at the quality of the work—the car looks like new again!” -Mark Florian Jan 21 2016
“In February of 2000 Auto Craft repaired my 1999 Dodge pickup that been in a minor accident. Repairs consisted of some bodywork and repainting the hood, left fender and driver’s side door. I was pleased with the work.
After about 10 years, it was obvious that the paint was failing. There was a significant difference between the factory paint and the areas repainted.
In December of 2015, I decided to have the truck repainted. On a whim, I went to Auto Craft and asked them to look at the paint problem. I was told they give a life-time warrantee on their work. Fortunately we found the original paperwork and Auto Craft offered to repaint the areas that failed, no question, no charge…FREE!
When I delivered the pickup, I was even offered a ride home. Auto Craft also repaired a small chip and paint the extended cab door which was not part of their original work. The truck looks great, and I could not be happier.
Auto Craft’s lifetime warranty is the best!” -Dan Pedroni 1/10/16
“…Chris Bowman was excellent to work with. He was professional, knowledgeable, and made me feel like I made the right decision to have my car fixed at Auto Craft… Chris gave me an honest estimate, made arrangements to have the correct parts ordered, and had my car fixed in less time than estimated! My car looks awesome and the paint match is exceptional! I highly recommend Auto Craft.” -Phillip Burel
“I am sending this email/review to say a big Thank You and compliment Mr. Derrick Schoenberg of your Springfield Oregon shop for an outstanding job with my recent insurance claim/body work. This isn’t the first time we have had work done with this shop and it certainly won’t be the last! My truck looks fantastic! The process was very easy and I had my truck back before they said it would be finished! He did all the leg work and had it fixed and back to me with almost no effort on my part. The customer service was hands down exceptional and I recommend this shop and Derrick Schoenberg to everyone I know!”
Great Job! Sincerely your very satisfied and faithful customer,
Windy Andrews
“Chris, a special thanks to you and your crew for the great job you did on my car. I feel like I have a new car! Many thanks for the professionalism and stellar service you provided me.”
Best regards, Nancy
