Derrick was very responsive, professional, and competent. Everything went as planned. Both Derrick and Leroy brought a personal side to the business. I enjoyed my conversations with them. Hats off to the body techs-job well done. Oh, and Rodney who did the final exterior clean, was very courteous and engaging. -James Basil

"I wanted to thank you again for your help today with my bumper. Your customer service and kindness are much appreciated" Sincerely, Monica

"I brought our family minivan into AutoCraft after my wife had been involved in a pretty major collision. I was impressed by the staff's willingness to explain the process and keep me updated on the progress and details of the repairs. The work was finished on schedule and I was amazed at the quality of the work—the car looks like new again!" -Mark Florian Jan 21, 2016

These guys are great!  I definitely would come back here for body work.  My replaced rear bumper looks great, the service was fast and friendly, transportation was provided, and my car was returned washed and detailed. No need to look any further than AutoCraft in Springfield. - Judy A.

Yelp Reviews

  •   I got my car back yesterday and it only took 3 days! I was backed into, and I needed the front of my bumper fixed (paint cracked) - my insurance... read more

    thumb Lindsey S.

      My less than a year old car was brutally attacked by a neighbor 's yard canopy in a windstorm. Derrick, the manager was super nice and sympathetic. They were swamped... read more

    thumb Patricia W.
  •   I have used Auto Craft for decades (at least 30 years) for ALL my auto body repairs.  They do beautiful work, I will admit that.  BUT, I just finished a... read more

    thumb Janet S.

      Love this place! Everyone is so nice and helpful. I worked with Chris, he was so nice and helpful, I didn't even have to deal with any insurance representatives. They... read more

    thumb Mackenzie S.
  •   Auto Craft did an excellent job of working out several deep scratches and also hard water spots from my Honda's clear coat finish. Very professional and friendly staff.

    thumb Jim B.

      This shop had my car for 30+ days and did a horrible job on it. The paint was so bad that it was like the texture of an orange, very... read more

    thumb Kristen B.
  •   These guys are great!  I definitely would come back here for body work.  My replaced rear bumper looks great, the service was fast and friendly, transportation was provided, and my... read more

    thumb Judy A.

      I've had two cars go to auto craft, both were accidents that weren't my fault. My first car was totaled and the staff at autocraft, especially Derek, really helped me... read more

    thumb Taylor M.

Google Reviews

  • Hilariously bad repair job on my Audi. A total nightmare. I returned no less than 4 times. -Body panels grossly misaligned, when pointed out to Chris, the answer I received was... read more

    Dylan Kahle Avatar Dylan Kahle
    April 29, 2021

    I was so impressed with how smooth the whole process was from arranging my repair, dropping it off, getting my rental car, picking up my car, and dropping off the... read more

    Alicia Harrison Avatar Alicia Harrison
    June 10, 2021
  • My car was seriously damaged in a rear end collision and a friend recommended AutoCraft. I am glad they did! Their staff was helpful, courteous and informative at every juncture.... read more

    Brandy Juarez Avatar Brandy Juarez
    May 11, 2021

    AutoCraft did an awesome job on my bumper. Car was ready when they said it would be and they even vacuumed my car out for me! Would definitely recommend!

    Tifany Lange Avatar Tifany Lange
    May 25, 2021
  • After a mishap at another garage, my car went to AutoCraft for repairs. This was my first experience, and it was superb. They kept me informed. The work was timely... read more

    Traci Scully Avatar Traci Scully
    May 1, 2021

    The rear of my new minivan was smashed in by a drunk driver while visiting Eugene from out of town. The team at AutoCraft was professional and transparent. Chris answered... read more

    Jessica Paco Avatar Jessica Paco
    February 24, 2021
  • I recently have had the misfortune to need their services on two separate vehicles. The vehicles were integral to the operation of our business, so getting them up and running... read more

    Marc L. Avatar Marc L.
    October 4, 2020

    We had to get our hood replaced after some damage and AutoCraft was great! We only had one vehicle so we had to rent while it was being fixed and... read more

    Ashley Purvis Avatar Ashley Purvis
    March 10, 2021