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Carwise Reviews

I stopped at Auto Craft on Main Street in Springfield. Even though he was really busy, Leroy helped me immediately! He answered all of my questions in a very professional manner.. This place is extremely professional, efficient, and provides personal service! I will definitely be back if I should ever need their expertise!

Ivy Lizsow

August 6, 2021

I had a problem with my passenger door. Friends of mine recommended AutoCraft. I delt with two different women that worked there. They were both knowledgeable, professional, and awesome. They diagnosed and fixed the problem and since it was easy for them, didn’t charge me a dime. Just said remember them when I really need them. I certainly will and wish I could give AutoCraft 6 stars for the best customer service I’ve seen in a long time.

Joey Jensen

January 4, 2023

The body work done on my car was exceptional. The amount of time it took was a little longer than expected due to the virus Covid-19. I didn’t go through my insurance so the cost was out of pocket. The parts Manager worked with me to get me the best deal I could get. The guys who did the work were great the car looks like new again. They even detaliled the car inside and out. If I ever need body work on my car again, I will definetly go to Auto Craft in Springfield, Oregon.

Kimberly T.

March 22, 2021

All I can say is WOW. I hope we don’t need to use their collision services again any time soon, but if you’re looking for a company who knows good ol’ fashioned excellent customer service, please give them a chance to impress you!

Bonnie L.

December 27, 2024

Thank you AutoCraft for the great work your team did on my new truck. Can’t even tell there was damage. A special thanks to Dana for keeping me updated!

Bryan Bullock

May 20, 2024

First time going to them and they were so nice been to other places that they are so rude and no conversation Jamie, who took care of us was awesome. Just got this good vibe from her. I will recommend others to go check them out.

Annette Morales

March 26, 2025

Google Reviews

  • This place is great. No hassle no problems at all. Weill definitely will be back for any other problems with our vehicles

    Connie “CLynn” Davies Avatar Connie “CLynn” Davies
    March 24, 2021

    We had to get our hood replaced after some damage and AutoCraft was great! We only had one vehicle so we had to rent while it was being fixed and... read more

    Ashley Purvis Avatar Ashley Purvis
    March 10, 2021
  • AutoCraft did an awesome job on my bumper. Car was ready when they said it would be and they even vacuumed my car out for me! Would definitely recommend!

    Tifany Lange Avatar Tifany Lange
    May 25, 2021

    Had an excellent experience at AutoCraft. Staff was friendly and work was excellent and done quickly. Would definitely recommend.

    Chris Hubbard Avatar Chris Hubbard
    May 22, 2021
  • I recently have had the misfortune to need their services on two separate vehicles. The vehicles were integral to the operation of our business, so getting them up and running... read more

    Marc L. Avatar Marc L.
    October 4, 2020

    We had our car repaired here after being hit. They were very quick to get us a bid, quick on the repairs and they kept us informed every step of... read more

    Raelynn Viramontes Avatar Raelynn Viramontes
    April 20, 2021
  • I was so impressed with how smooth the whole process was from arranging my repair, dropping it off, getting my rental car, picking up my car, and dropping off the... read more

    Alicia Harrison Avatar Alicia Harrison
    June 10, 2021

    My car was seriously damaged in a rear end collision and a friend recommended AutoCraft. I am glad they did! Their staff was helpful, courteous and informative at every juncture.... read more

    Brandy Juarez Avatar Brandy Juarez
    May 11, 2021

Yelp Reviews

  •   My less than a year old car was brutally attacked by a neighbor 's yard canopy in a windstorm. Derrick, the manager was super nice and sympathetic. They were swamped... read more

    thumb Patricia W.
    5/08/2017

      I got my car back yesterday and it only took 3 days! I was backed into, and I needed the front of my bumper fixed (paint cracked) - my insurance... read more

    thumb Lindsey S.
    3/03/2016
  •   These guys are great! I definitely would come back here for body work. My replaced rear bumper looks great, the service was fast and friendly, transportation was provided,... read more

    thumb Judy A.
    4/10/2020

      I've had two cars go to auto craft, both were accidents that weren't my fault. My first car was totaled and the staff at autocraft, especially Derek, really helped me... read more

    thumb Taylor M.
    11/09/2017
  •   All I can say is WOW. The AutoCraft team on W. 11th in Eugene was astonishing. After checking with two other collision shops in town who seemed to care less... read more

    thumb Bonnie L.
    12/27/2024

      Love this place! Everyone is so nice and helpful. I worked with Chris, he was so nice and helpful, I didn't even have to deal with any insurance representatives. They... read more

    thumb Mackenzie S.
    4/25/2016
  •   Auto Craft did an excellent job of working out several deep scratches and also hard water spots from my Honda's clear coat finish. Very professional and friendly staff.

    thumb Jim B.
    2/01/2018

      The body work done on my car was exceptional. The amount of time it took was a little longer than expected due to the virus Covid-19. I didn't go through... read more

    thumb Kimberly T.
    3/22/2021
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